LDR 4302 Columbia Southern Un

Workplace conflict comes in many forms and levels, with issues ranging from as simple as a coworker always interrupting at meetings to far more serious like a co-worker embezzling funds from the company. This case study will allow you to analyze a series of conflicts occurring in your team and provide an opportunity for you to apply the conflict management skills discussed in this unit. 

Scenario: Your CEO has asked your team to design a workplace pamphlet to educate all departments on the PUGSS model of conflict management presented in the eTextbook. However, you have a problem. You would like for the whole team to be involved in creating the pamphlet, but your team is dealing with several individual conflicts that could derail the project. You are unable to move forward until their conflicts are resolved. 

Applying the leadership concepts from this and other units, you must analyze the situation and develop a strategy to deal with each team member’s conflict issues so that the project can be completed by the whole team.

Begin with identifying each team member’s conflict style based on your analysis of the team member dynamics below. Interpret how each of their styles could affect the team and the project.

  • Mr. A.: Does not seem to care about anyone on the team and seems to have very little passion or energy for completing the team assignment. 
  • Ms. B: Wants to have everyone get along, so she volunteers to help other team members with their work to keep peace in her department. Unfortunately, she is getting none of her own work done.
  • Mr. C: Is frustrating everyone else on the team. He refuses to listen to anyone else’s ideas and feels everyone should just get on board with his suggestion so the team can finally get the job done. 
  • Mrs. D: Notices there are people upset on her team, and she is trying to get everyone to sit down and have a talk so the team can get more done.
  • Mr. E: Offered to give up his idea of creating an interactive forum for a more participative PUGSS section on the company website (which you actually thought had the most potential), If Mr. C will give up a part of his plan to have the pamphlets only available in the company lounge and find some middle ground the whole team can agree on. 

Next, you will explain your strategy to resolve conflict to allow the team to complete the project. You must: 

  • Assign one aspect of the PUGSS model to each team member to work on for the pamphlet. 
  • Determine how you will lead your team and facilitate conflict resolution to help the team work together to create the PUGSS pamphlet for your company. This section should contain a detailed explanation of your conflict management plan with specific actions needed for each team member to overcome their obstacles. For example, how you will follow up on each coworker’s conflict issue in order to help your team stay on track? Be sure to develop a plan to address all conflicts. 

Finally, provide a written summary of your team’s final pamphlet that you will present to your CEO. This summary should include a detailed explanation of the PUGSS model and the steps in the PUGSS approach to conflict (with examples for each step). 

LDR 4302 Columbia Southern Un

For the first part, you will write a summary of the five communication principles covered in this unit and then offer analysis of the application of communication skills in real-world examples. Address the following in a written paper:

  • Begin with a brief introduction that defines communication and explains its importance in effective leadership.
  • Summarize each of the five communication principles discussed in this unit.
  • For each principle, include an example (professional or personal) where you have effectively (or ineffectively) employed that principle.
  • Analyze which of the three major communication skills were used in your example. Was your application of the skill effective? Why, or why not?

Your summary, example, and skills analysis for each principle should be between 200–225 words for a combined written total of 1,000–1,100 words.

For the second part of this assignment, you will create a collage from pictures or drawings illustrating communication principles and skills.

  • The collage should characterize the five communication principles and the three major communication skills discussed in this unit (and shown interwoven in Figure 1.2 in section 1.4.5 of your eTextbook).
  • The images you choose or draw should represent the principles and skills by depicting examples of how they are applied (e.g. seating a work-group session in a circle (collaboration) promotes equality and encourages open dialogue (non-verbal message).
  • Include captions briefly describing the images or place all image descriptions on a separate page.
  • Be creative! This collage should not only meet the above requirements but should be a representation of your understanding of how the concepts are applied.

There are many free web resources you can use for your collage such as Canva, befunky, Ribbet or Shape Collage. You can also use free stand-alone applications such as Adobe Spark, photo apps found on most smartphones (or available in the app stores), or simply create your collage in Word or PowerPoint.

LDR 4302 Columbia Southern Un

*** MUST have access to the following textbook ***

Beebe, S. A., & Mottet, T. P. (2016). Business and professional communication: Principles and skills for leadership (3rd ed.). Pearson. https://online.vitalsource.com/#/books/97801339736…

*** Study Guide is also attached with information for this assignment as well ***

Instructions

At some point, most people will be interviewed for a job position. Many people will also be the interviewer, helping their company find the right applicant for a position. In this assignment you will create a visual presentation that explores interview communication skills. This presentation will further allow you to demonstrate your grasp of business communication and presentation skills.

You have two options for the type of presentation you develop. You only need to choose one.

Option 1: Create a Prezi, Visme, or PowerPoint presentation outlining guidelines for college students on how to have a successful interview. Include all the required elements listed below:

  • The presentation must be a minimum of nine content sections or slides (not including your title and reference sections or slides).
  • You must use at least two sources other than your textbook to support your presentation. All sources used must have properly formatted APA Style citations and references. APA formatting is otherwise not required.
  • You must upload the entire presentation (see the assignment submission area in Blackboard for acceptable file upload types) or a Word document containing a link to your presentation.

Option 2: Create a two-sided, trifold brochure outlining guidelines for college students on how to have a successful interview. Include all the required elements listed below:

  • The trifold brochure must contain content in the first eight sections.
  • The last section of the trifold should be at least half content. Use the remaining area for references.
  • You must use at least two sources other than your textbook to support your brochure content. All sources used must have properly formatted APA Style citations and references. APA formatting is otherwise not required.
  • Microsoft Word offers a variety of brochure templates that you can use as a starting point. You may also use any other design software you choose.
  • You must upload both sides of your brochure in one document and in electronic format. Do not submit a photograph of the printed brochure. It is recommended to save your brochure as a PDF in order to ensure your formatting is maintained (see the assignment submission area in Blackboard for other acceptable file upload types.)

Presentation requirements (applies to either option):

  • Summarize interview preparation skills and strategies.
  • Explain various interview structures and processes.
  • Differentiate the three types of interviews: information-gathering, job, and appraisal.
  • Examine the interviewer and interviewee’s roles, responsibilities, and goals during the various interview phases. Be sure to address the role of ethics in the interview.

Your presentation should not only fully convey your message regarding interviews but should demonstrate effective communication skills and strategies and incorporate concepts learned in this course.

LDR 4302 Columbia Southern Un

*** MUST have access to the following textbook ***

Beebe, S. A., & Mottet, T. P. (2016). Business and professional communication: Principles and skills for leadership (3rd ed.). Pearson. https://online.vitalsource.com/#/books/97801339736…

*** Study Guide is also attached with information for this assignment as well ***

Instructions

This assignment will focus on developing a written sales campaign for a product of your choosing. To support this campaign, you will develop three distinct types of written business communications.

Select a product that you like or use. Using this product as a base, design and write the steps you would use to create a sales campaign presentation for your product that includes four components:

First, you will write a minimum of two pages based on strategies discussed in Chapter 14 of your eTextbook with specifics related to the product you have selected. Include the elements below the presentation strategies for your sales campaign:

  • Describe the four common delivery methods of communicating ideas.
  • Recommend tips for speakers addressing the media during the campaign.
  • Recommend powerful visual and auditory aids to be used in the campaign.
  • Explain strategies that can be used to enhance the effectiveness of the sales campaign message.

Second, you will write a minimum of a one-page business letter to your supervisor explaining your campaign. There is a sample letter in your eTextbook in section 14.3.1, or you may draft your own professional version.

Third, you will write a half-page memo (sample in section 14.4.1 in your eTextbook) to your co-workers announcing and outlining the campaign.

Finally, you will conclude your project with a one-page summary of what you learned from this writing project. Use real-life examples of how you can apply what you have learned. Include in this section any challenges you faced in the activity or feel still lie ahead in your journey for improved written communication.

Your project should be a combined minimum total of four pages, not counting the title or reference pages. Include all four parts of this project in one document which you will upload in Blackboard. You must use at least one source other that your textbook to support your project summary. All sources used must have citations and references formatted in APA Style. APA formatting is otherwise not required.

LDR 4302 Columbia Southern Un

*** MUST have access to the following textbook ***

Beebe, S. A., & Mottet, T. P. (2016). Business and professional communication: Principles and skills for leadership (3rd ed.). Pearson. https://online.vitalsource.com/#/books/97801339736…

*** Study Guide is also attached with information for this assignment as well ***

Instructions

Effective leaders use several communication methods and an understanding of team dynamics to create effective teams. In today’s globalized workplace, team members may be culturally diverse, working together virtually via remote locations, and possibly from multiple generations. Along with creating an effective team, leaders must assist the team in having productive meetings in order to achieve the desired goals.

You are a senior supervisor for the marketing department of a large company in the beginning stages of globalization (you may choose the industry’s focus). Your CEO has approached you with an offer of the position of marketing director and the opportunity to create your own global team. Along with two members from your Los Angeles base, you will need to also hire four additional team members, located in Japan and London, to work with overseas clients. This offer is contingent on approval by the board of directors.

For this assignment, you will develop a PowerPoint presentation to be used in the meeting you and your CEO will have with the board of directors to gain approval to promote you to the position and create this new team.

Your presentation should:

  • Assess the nature of the collaboration process to show the benefit of creating this team.
  • Explain the characteristics you will seek and foster for team dynamics to support the organization’s expanding mission and objectives.
  • Address how you will lead and develop a team that functions and collaborates both in person and virtually. Offer specific strategies that will enhance team meetings for your diverse and geographically distant team.
  • Summarize how your leadership skills will help you implement strategies to enhance team cohesiveness and productivity. Offer specific examples of strategies you will employ.
  • Include any other information you feel is relevant to persuade the board that you are the right person to lead this team.
  • Include speaker notes on each slide. This is a great way to expand on slide content or add additional talking points you want the board to consider, while keeping the presentation visually appealing and concise.

Your PowerPoint presentation must be a minimum of 10 slides, not including the title and reference slides. All content slides must have speaker notes. Any graphics or images used should appropriately support the theme and/or content.

You must use at least three resources to support your presentation and show the Board that you have done your research and fully grasp the concept of team dynamics and communication. All sources used must be peer-reviewed or academic in nature. Ensure all sources have properly formatted APA Style citations and references.

LDR 4302 Columbia Southern Un

*** MUST have access to the following textbook ***

Beebe, S. A., & Mottet, T. P. (2016). Business and professional communication: Principles and skills for leadership (3rd ed.). Pearson. https://online.vitalsource.com/#/books/97801339736…

*** Study Guide is also attached with information for this assignment as well ***

Instructions

Workplace conflict comes in many forms and levels, with issues ranging from as simple as a coworker always interrupting at meetings to far more serious like a co-worker embezzling funds from the company. This case study will allow you to analyze a series of conflicts occurring in your team and provide an opportunity for you to apply the conflict management skills discussed in this unit.

Scenario: Your CEO has asked your team to design a workplace pamphlet to educate all departments on the PUGSS model of conflict management presented in the eTextbook. However, you have a problem. You would like for the whole team to be involved in creating the pamphlet, but your team is dealing with several individual conflicts that could derail the project. You are unable to move forward until their conflicts are resolved.

Applying the leadership concepts from this and other units, you must analyze the situation and develop a strategy to deal with each team member’s conflict issues so that the project can be completed by the whole team.

Begin with identifying each team member’s conflict style based on your analysis of the team member dynamics below. Interpret how each of their styles could affect the team and the project.

  • Mr. A.: Does not seem to care about anyone on the team and seems to have very little passion or energy for completing the team assignment.
  • Ms. B: Wants to have everyone get along, so she volunteers to help other team members with their work to keep peace in her department. Unfortunately, she is getting none of her own work done.
  • Mr. C: Is frustrating everyone else on the team. He refuses to listen to anyone else’s ideas and feels everyone should just get on board with his suggestion so the team can finally get the job done.
  • Mrs. D: Notices there are people upset on her team, and she is trying to get everyone to sit down and have a talk so the team can get more done.
  • Mr. E: Offered to give up his idea of creating an interactive forum for a more participative PUGSS section on the company website (which you actually thought had the most potential), If Mr. C will give up a part of his plan to have the pamphlets only available in the company lounge and find some middle ground the whole team can agree on.

Next, you will explain your strategy to resolve conflict to allow the team to complete the project. You must:

  • Assign one aspect of the PUGSS model to each team member to work on for the pamphlet.
  • Determine how you will lead your team and facilitate conflict resolution to help the team work together to create the PUGSS pamphlet for your company. This section should contain a detailed explanation of your conflict management plan with specific actions needed for each team member to overcome their obstacles. For example, how you will follow up on each coworker’s conflict issue in order to help your team stay on track? Be sure to develop a plan to address all conflicts.

Finally, provide a written summary of your team’s final pamphlet that you will present to your CEO. This summary should include a detailed explanation of the PUGSS model and the steps in the PUGSS approach to conflict (with examples for each step).

Your case study should present an insightful and thorough analysis with strong arguments and evidence. It must be at least three pages in length, not including the title and reference pages.

You must use at least three sources, one of which may be your textbook, to support your analysis. All sources used must have properly formatted APA Style citations and references.

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